Frequently Asked Questions
Everything you need to know about Hack Athletics gear and service.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping within the continental U.S. typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine the right size for my lifting gear?
Each product page features a detailed sizing chart. We recommend measuring your specific dimensions (waist for belts, knee circumference for sleeves) with a flexible tape measure to ensure a secure, athletic fit.
What is your return and exchange policy?
We offer a 30-day return policy on all unused gear in its original packaging. If your equipment doesn't fit or meet your expectations, contact our support team to initiate a hassle-free exchange or refund.
Are Hack Athletics products covered by a warranty?
Yes, we stand by our quality. All of our lifting belts and heavy-duty equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.
Do you offer bulk discounts for gyms or teams?
Absolutely. We provide special pricing for commercial gyms, CrossFit boxes, and athletic teams looking to outfit their members. Please reach out via our contact form for a custom quote.
How should I clean and maintain my gear?
For fabric items like knee sleeves or wraps, we recommend hand washing with mild detergent and air drying. For leather belts, use a damp cloth to wipe away sweat and store in a cool, dry place to maintain the leather's integrity.